Hermon Quality Solutions HQS is a consulting and training company that provides various services related to total quality management (TQM), problem-solving methodologies, continuous improvement processes, the ISO 9001:2015 QMS standard, the ISO 14001:2015 EMS standard, and IATF 16949:2016 standard expertise to assist organizations in achieving business success.

Our services aim to improve product quality performance, enhance process and product performance, reduce costs, and add value to our clients’ knowledge, skills, and competencies. We strive to deliver quality products to achieve a positive impact on quality rating performance.

How do we enhance the product quality at Hermon Quality Solutions (HQS) in collaboration with the clients?

1. Define Quality Standards: We establish clear quality criteria that align with customer expectations and industry benchmarks, providing a foundation for what quality should be.

2. Foster a Quality Culture: We promote a culture within the organization that values quality at every level. We encourage employees to take ownership of their work and understand the impact of quality on customer satisfaction.

3. Employee Training and Development: We invest in training programs that enhance employees’ skills and knowledge regarding quality control processes and best practices for our clients. We empower them to contribute effectively to product quality.

4. Implement Feedback Loops: We create mechanisms for gathering feedback from customers and employees about product quality. It may involve surveys, focus groups, or product testing sessions that inform improvements.

5. Continuous Improvement: We adopt techniques such as Six Sigma or Kaizen that focus on continuous improvement. We regularly review and refine our practices to enhance the product quality for our clients.

Utilize Technology: We leverage technology and tools that aid in monitoring and managing quality. It includes software for tracking defects, automating quality checks, and analyzing data for performance metrics.

6. Cross-Departmental Collaboration: We encourage collaboration between departments, such as R&D, manufacturing, and marketing, to ensure everyone is aligned on quality goals and understands their role in achieving them.

7. Quality Assurance Testing: We implement rigorous testing protocols to identify and resolve issues before products reach the customer. It helps maintain consistency and reliability.